[chris]

April 26, 2016 -- Here is the audio from the 911 call Kid Rock made after he discovered the body of his friend and assistant Michael Sacha. Sacha was apparently killed while driving a Polaris ATV. You can hear in the call that a female that was there said that the ATV was still running and wedged in the trees, and Sacha's face was all messed up.

I just have to say that this 911 operator is plain awful. She needs to think about another line of work, this job is not for her. After hearing this, I wanted to slap the girl in face and tell her to just send an ambulance.

There is more information coming out right now about this in the mainstream media, right now details are slim as it just happened.

[lorelli09]

This woman spent too much time asking the same questions, tho I understand she's gathering info to pass on to the appropriate Emergency responders. She's trying to ask the question of if he's dead or not so she can instruct them on the phone how to perform CPR and other steps to render help until EMS arrives. Just because a person "looks" dead doesn't always mean they are. I agree she is not very good at listening, but until you've been in her position (which,yes, I have for many years), it's easy to lay blame. Kid was too emotional to give her answers she needed and by blowing up he's delaying the process. She needs to make sure the scene is safe before sending anyone, cops included. Speaking from personal experience, far too much time was wasted by repeatedly asking what happened, or that's how it appears in the call. Simply state your emergency and then listen to the dispatcher guide you through...she was not on point in this call. This call should be used in training and reviewed. Either way, sad a young guy died so tragically. RIP

[dark_angel]

Originally Posted by lorelli09 ↗

This woman spent too much time asking the same questions, tho I understand she's gathering info to pass on to the appropriate Emergency responders. She's trying to ask the question of if he's dead or not so she can instruct them on the phone how to perform CPR and other steps to render help until EMS arrives. Just because a person "looks" dead doesn't always mean they are. I agree she is not very good at listening, but until you've been in her position (which,yes, I have for many years), it's easy to lay blame. Kid was too emotional to give her answers she needed and by blowing up he's delaying the process. She needs to make sure the scene is safe before sending anyone, cops included. Speaking from personal experience, far too much time was wasted by repeatedly asking what happened, or that's how it appears in the call. Simply state your emergency and then listen to the dispatcher guide you through...she was not on point in this call. This call should be used in training and reviewed. Either way, sad a young guy died so tragically. RIP

How exactly does that work? Cops waiting for the scene to be "safe" before responding sounds like an episode of the show Reno 911

[HonchoRyanC]

Dispatcher should be fired, that's 4 minutes too long to send an ambulance. Every second counts, I'd be pissed off too.

[kellyhound]

alright okay, okay, okaaayyy. this call made my blood boil. clearly she's not suitable to be a 911 dispatcher.

[Lieberfrau]

Excuse me. While all those questions are a waste of precious time, it they are protocol, the dispatcher was doing her job and Chris Rock was the one pulling it out by screaming "Get a fucking ambulance" instead of making it quick and smooth by answering her questions. She has to ask them and by screaming repetitions, he is forcing her to repeat herself as well.

[deanmine]

First words out of 911 is ok help is coming to you. I already sent help... So while we wait. Tell me a few things....

[CrunchyCripple]

Originally Posted by Lieberfrau ↗

Excuse me. While all those questions are a waste of precious time, it they are protocol, the dispatcher was doing her job and Chris Rock was the one pulling it out by screaming "Get a fucking ambulance" instead of making it quick and smooth by answering her questions. She has to ask them and by screaming repetitions, he is forcing her to repeat herself as well.

Chris Rock wasn't there.

Kid Rock was.

[TheCapn]

Is it not the same in the US as in Europe?
If you call for an ambulance, one is sent immediately. Regardless of what information is gathered.
The crew is then updated as they progress towards the scene.

[allbassfearme]

Originally Posted by chris ↗

Attachment 683070

April 26, 2016 -- Here is the audio from the 911 call Kid Rock made after he discovered the body of his friend and assistant Michael Sacha. Sacha was apparently killed while driving a Polaris ATV. You can hear in the call that a female that was there said that the ATV was still running and wedged in the trees, and Sacha's face was all messed up.

I just have to say that this 911 operator is plain awful. She needs to think about another line of work, this job is not for her. After hearing this, I wanted to slap the girl in face and tell her to just send an ambulance.

There is more information coming out right now about this in the mainstream media, right now details are slim as it just happened.

Come on, do you know how many crank calls these 911 operators get? They are trained to take down information and dispatch accordingly. Most have proceedure cards they are required to follow. Yelling someone needs an ambulance is just not enough. Many times there is very limited equiptment (fire trucks, rescue trucks, ambulances) available. If extraction equiptment is needed it makes no sense to send an ambulance which will have very limited tools to help with that. It is so easy to judge others without knowing what the training is for these 911 callers who rarely are recognized, yet often criticized, for saving hundreds of thousands of lives each day! Just like you would not want someone judging you for how you operate this site (I know you have had many difficulties and misery put on you by others who do not see what you wish to accomplish with all the hard work you pour into this site) I would ask you to please hold off judgement for these 911 operators. It is a tough job and many have nightmares on a daily basis due to the calls and things they hear each day. Please consider it and thank you for what you do here...