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#2
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02-06-2013, 04:38 PM
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Re: Stafford Hospital: Five More Hospitals to Be Investigated
The NHS' level of 'care' in some departments is really BAD. I'll say this with risk of sounding offensive but it's a very strange observation made at Guy's and St Thomas' Trust hospitals where my husband and I plus his family receive our care. This is from our experience. In the general wards, there are predominantly foreign staff (except doctors) and the communication breakdown makes staying as an in-patient very distressing. They seem to operate in a different time zone, slower to do things and you can be lay there waiting for pain killers for up to two hours - if you even get it!! In more specialised areas such as cardiac, neurological, cancer and ICU (again, from experience), the staff are completely different. Mainly British/Austrailian/Irish/Far Eastern and they are quick, sharp, give you your meds within 30 mins at the latest, ETC. So much I could write but the NHS seem to put different people into different areas. The sort of lapse/less efficient into general care and the more efficient into the critical fields. It's really weird and wrong. I have actually complained to the Chief Exectutive of the Trust because when my husband had his tumour removed, the communication from the staff in the general surgery admissions unit were no more than grunts and hand gestures. He said, "We are AWARE OF THE PROBLEM...." I got a very courteous and extremely apologetic phoonecall and the staff involved got a bollocking I'm only speaking for our experiences at these two hospitals. |