In this call a man has dialled 999 to report that he has not been paid by the DSS. A transcript of the call has been provided below.
Communications operator: "Hello... what's the emergency?"
Caller: "My emergency is that I've come to pick up my money at the Portland Square Social Security office."
Communications operator: "Yes."
Caller: "Nobody wants to pay me up and I must have payment cos they gave me a book last week. The post office took the book off of me."
Communications operator: "Right... I'm afraid that's not a police matter sir you're going to have to sort it out with the people that are doing the payments or the post office."
Caller: "When I came into the office this morning there were two policemen there, they didn't even stop to find out what was going on they've gone about their business and I can't live without payment mate."
Communications operator: "Yes... I appreciate that but it's not a police..."
Caller: "Well if you appreciate that then send ..."
Communications operator: "No I'm sorry... if you are insistent upon seeing a policeman you'll have to go into your local station... Okay? We're not attending to come and see you about a dispute over whether or not you are entitled to civic..."
Caller: "Thank you very much."
Source :
http://www.avonandsomerset.police.uk...ons/999_calls/ 
