Re: Henry Laseke 911 Call As He Drives His SUV Into A Pond
From the Chicago Tribune, Nov. 6, 2013....
A dispatcher who mishandled a 911 call from an elderly man as his car sank in a pond was on vacation weeks earlier when her boss requested that all dispatchers review water rescue protocols, officials said.
Henry Laseke, 89, drowned after driving his Cadillac into the pond next to his Arlington Heights home July 25. A recording of his 911 call showed the Northwest Central Dispatch worker who took the call did not advise him to try to get out of the sinking SUV, an apparent violation of the agency's protocol.
The dispatcher, Dawn Brezwyn, was given a three-day suspension after an internal inquiry and received additional training, according to agency records and officials.
"Your actions exhibit a breakdown in performance along with not adhering to the (National Academies of Emergency Dispatch's) Code of Ethics and Conduct," Brezwyn's disciplinary notice, dated Aug. 27, reads in part.