In this call a man has dialled 999 to complain about the lack of buses in Crow Lane. A transcript of the call has been provided below.
Communications operator: "Thank you, hello, you're through to the police..."
Caller: "With very sore feet. Could you put me through to Southmead Police Station please?"
Communications operator: "I can't..."
Caller: "I'm very angry..."
Communications operator: "But listen sir you dialled 999 you need to tell me what your emergency is."
Caller: "There's no emergency except that there are no buses in Crow Lane..."
Communications operator: "Are you phoning 999 to report there are no buses in Crow Lane?"
Caller: "Exactly. Exactly. Because the police are doing bugger all about this. All this aggro that's going on. I'm a visitor here."
Communications operator: "Excuse me sir I can't take a complaint about no bus services on 999..."
Caller: "Well would you put me through to Southmead Police Station?"
Communications operator: "I will give you the correct number for you to dial sir."
Caller: "That's lovely."
Communications operator: "Unfortunately I cannot transfer on this terminal I'm on."
Caller: "No but that's fine you give me the number."
Communications operator: "The recorded message is coming up now sir... okay?"
Caller: "Thank you."
Source :
http://www.avonandsomerset.police.uk...ons/999_calls/ 
