[Ntwadumela]

The broad crying needs an Oscar if this is fake.

[Steve]

Originally Posted by Ntwadumela ↗

The broad crying needs an Oscar if this is fake.

The original vid had audio, I couldn't upload it so went with the silent one instead, the audio changes the whole context.

[ocrage]

what the fuck was that chick crying about that whole time? that one dude complaining about the stream not loading was fucking annoying too.

here's a screen shot, definitely real.

[OhJstFkOffAlrdy]

Originally Posted by shitfly ↗

You can't hear what they hear though. For the operator, it isn't a simple "one on one" conversation; they are dispatching information to other emergency services at the same time as well.

Maybe she's just not a good multitasker. Personally, I find it hard to *not* hear and attend to words spoken from two or three sources at a time. It's not like a person can just close their ears, and there's literally a part of the brain that's *always* noticing things like that. I dunno. Maybe I've just spent too much time in busy chaotic dispatch offices with phones ringing off the hook and radios chirping call alerts.

I think that maybe official 911 procedure assumes that most regular people are stupid, or at least stupid at times of stress and emergency. I heard one call where this dude came home and found that his schizophrenic cousin had decapitated her infant daughter and left the kid on the kitchen counter. Ol' boy told the operator that the kid's head was *CLEARLY* separated from the body with the knife sitting right next to it, but the operator kept asking him to go back into the kitchen to check. Dude got to the point of saying, "Look, lady, I *don't wanna go back in there.* The baby is *dead.* She cut her head off, there's blood everywhere, I don't wanna look at it again."

Like, how hard is it to just ask a person, "And you're absolutely certain that (etc.)?" Most people know what dead looks like. If a woman is telling you that a person's "brain is gone," then they've probably gotten as close a look at the victim as a non-professional needs to.

Just seems like there are better questions to fill that time with than the operator in this clip asked: Victim stats (age, weight, gender, etc.), visible trauma, level of responsiveness/motion, scene disposition, is anyone in danger, etc. The caller can't triage or treat, so how much beyond the basics do they really have to relay? Get the basics required to apply the proper priority to the call, and then stay on the line to keep people calm and to record whatever is happening.

And yes, sometimes a 911 operator's job does involve providing calming support and reassurance to the caller. I read one account where the caller was a kid hiding in a closet while someone was murdering mommy and he wasn't old enough to give proper addresses and directions, so the operator had to stay on the line with the kid while the cops narrowed things down according to the trace info. That operator got all of the info they could get and then spent the rest of the call keeping the child occupied with idle conversation about things that kids talk about. If that kid had freaked out, it could've meant being found. A calm, reassured caller is also likely to remember further details that they couldn't when their adrenaline was spiking.

Aside from the crying, this kid's mom sounded like she was a "good caller." Even *I* could make out her address and phone number the first time. Who knows? Maybe the caller was new, or maybe those of us criticizing her are just nit-picking. I'm not saying she didn't do her job well enough, because she did, and it's a tough job. It's just that it seems like she's got some room for improvement.

[mbrady]

But why cover up his face and disguise his identity?

[icehole]

The plastic curtain reminds me of Dexter

[icehole]

Originally Posted by mbrady ↗

But why cover up his face and disguise his identity?

Maybe he's ugly

[kishaandk]

My heart cries! Please don't commit suicide!! Please!!

[Morticia85]

As a parent this video fucking stuck with me. I cannot imagine the horror and pain his Mother felt seeing that. I wouldn't wish that on my enemy

[beyondllemason]

yes look real to me also...