[blaze915]

A dispatch worker for the Albuquerque Fire Department has been removed from the dispatch center and placed on administrative assignment after hanging up on a 911 caller who was trying to get paramedics to the scene in which Jaydon Chavez-Silver was shot and killed.
Matthew Sanchez is accused of hanging up on the caller after she became agitated while talking to dispatch.
Sanchez hung up on her after she cursed on the phone while talking to him.
The partial transcript of the conversation can be see below:
Caller: (inaudible) I'm keeping him alive.
Sanchez: Is he not breathing?
Caller: Barely. (inaudible) Stay with me. Stay with me, ok. Good job Jaydon.
Sanchez: Is he breathing?
Caller: He's barely breathing. How many times do I have to f---ing tell you?
Sanchez: Ok, do you what ma'am? You can deal with yourself. I'm not going to deal with this, ok.
Caller: No, he's going to die.
The call ends there.
Chavez-Silver was reportedly sitting on the kitchen counter at a party on Nakomis NE June 26 when police believe someone walked or drove by the home and fired up to six shots into the house, striking him. He died in the hospital.
"After learning of the alleged misconduct, Driver Matthew Sanchez was immediately removed from the dispatch center and placed on administrative assignment. An internal investigation has been initiated. As the Chief of the department, I am taking the allegation very seriously," said AFD Chief David Downey.
Police have still not made any arrests in the case.
Nicole Chavez, Jaydon's mother, sent KOB the following statement Monday afternoon:
"We heard rumors about the 911 operator hanging up on the caller when Jaydon was shot bit had no other information. After hearing the call today, it is heartbreaking to listen to. Right now, we just want to find the people responsible for this violent, deadly crime. We have set up a reward fund at Bank of the West and it is up to $4000 . Anyone with information can call 242-COPS."






http://m.kob.com/article.html#!/5910...22369d5888ec56

[alyjo07]

I can't believe he hung up on her like that. What a douche bag!

[CannaChick]

That sorry son of a bitch. I saw this on the news this morning and damn near flipped my lid.

[vagabond]

Really, what an a-hole. Should be fired. I'm sure they have training on how to deal with super-stressed people, and I bet this isn't one of the ways.

[mkianni]

They usually let women handle those types of jobs for that very reason. The phone companies learned that lesson with their operators 80 years ago.

[Mr Poo]

Lord forbid an F-bomb slips while someone is dying in your arms..

[Pigeon]

Reminds me of that 911 call during 9/11 from a woman trapped on the 83rd floor where the operator asks, "Is there smoke?" Since she'd just spent the call describing the heat and inability to breathe, she finally just snaps, "OF COURSE THERE'S SMOKE!"

This operator would have hung up on her.

[Xfactor]

Contribution to the thread by Xfactor:

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[Muertaluna]

I grew up in New Mexico and my house that I owned was across the street from where this happened. I am so grateful I packed up and moved to Oregon- it could of been my child.

[Xfactor]

Originally Posted by Muertaluna ↗

I grew up in New Mexico and my house that I owned was across the street from where this happened. I am so grateful I packed up and moved to Oregon- it could of been my child.

Albuquerque is a shit hole.