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Old 07-06-2012, 01:02 PM
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Keylogger

I have a keylogger on my computer according to comcast. I cannot reformat or reinstall windows bc I dont have a windows CD. I have AVG, ZoneAlarm, Spybot SD, AdAware, Sophos, and PC Tools Security. Yet none of these can find the KL or prevent it from running.

How do I delete it? And when I do, what else should I do re: accounts? I have not noticed any weird financial or other account changes.
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Old 07-06-2012, 01:26 PM
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Re: Keylogger

Try MalwareBytes in the first instance, you can download iyt from the link, make sure you update its data base via the radio button and do a FULL system scan, if that doesn't find it post again....




http://www.filehippo.com/download_ma..._anti_malware/
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Old 07-06-2012, 01:28 PM
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Re: Keylogger

Also possibly related, I cannot install the .NET framework or anything that requires it...
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Old 07-06-2012, 01:32 PM
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Re: Keylogger

Its trying to prevent you removing it.....Malware......Best run the security software in safe mode!
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Old 07-06-2012, 01:44 PM
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Re: Keylogger

Quote:
Originally Posted by weeb View Post
I have a keylogger on my computer according to comcast. I cannot reformat or reinstall windows bc I dont have a windows CD. I have AVG, ZoneAlarm, Spybot SD, AdAware, Sophos, and PC Tools Security. Yet none of these can find the KL or prevent it from running.

How do I delete it? And when I do, what else should I do re: accounts? I have not noticed any weird financial or other account changes.
If a keylogger is there only according to comcast, then i would consider the possibility that comcast is giving you a false positive, and AVG, ZoneAlarm, Spybot SD, AdAware, Sophos, and PC Tools Security are right. Do you play with any MMOg perhaps?
Constant Guard had some issues with them, and sees some of them (if not all, i have no idea) as a keylogger, indeed
http://forums.riftgame.com/rift-gene...ible-mmos.html


Try to run this app: (note: it will be fully functional for two hours, for free: so it would be much better if you'd run it straight after download has finished).
http://www.anti-keyloggers.com/download/antikey.zip

And also Hitman Pro, which is free for some time
http://www.surfright.nl/it/downloads
(choose 32/64 according to which one you need, if you have any doubt, check this page).



Both are timetrials, but it's ok since you need them for a single/double check.
You did a good check, let's add just some x-rays
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Old 07-07-2012, 12:30 AM
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Re: Keylogger

Do you know what the keylogger is called?
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